Open AccessEMOTIONAL INTELLIGENCE AND COMMUNICATION SKILLS IN THE TEACHING-LEARNING PROCESS
Author(s) -
Claudia-Raluca STAMATESCU
Publication year - 2022
Publication title -
the international conference "synergies in communication"
Language(s) - English
Resource type - Conference proceedings
eISSN - 2668-9375
pISSN - 2284-6654
DOI - 10.24818/sic/2021/02.04
Subject(s) - emotional intelligence , process (computing) , key (lock) , communication skills , computer science , psychology , knowledge management , social psychology , medicine , computer security , medical education , operating system
This article is a theoretical-scientific research of the different conceptual approaches to emotional intelligence and communication skills in the teaching-learning process, carried out mainly in the online environment. Thus, we shall list and describe the key elements of emotional intelligence, highlighting, among others, communication skills. This paper axiomatically acknowledges the importance of emotional intelligence in the process of didactic communication, where many communication barriers can easily occur, and in this sense emotional intelligence plays a fairly important role in achieving communication goals and obtaining feedback appropriate to communicative intent.