Open AccessMANAGING ARTIFICIAL INTELLIGENCE AS A DRIVER FOR FUTURE TOURISM
Author(s) -
Andreea Valentina BUŞILĂ,
AUTHOR_ID,
Nicoleta Cristache,
AUTHOR_ID
Publication year - 2022
Publication title -
proceedings of the ... international management conference
Language(s) - English
Resource type - Conference proceedings
eISSN - 2783-9214
pISSN - 2286-1440
DOI - 10.24818/imc/2021/05.08
Subject(s) - tourism , order (exchange) , computer science , marketing and artificial intelligence , applications of artificial intelligence , artificial intelligence , cognition , robot , data science , knowledge management , business , intelligent decision support system , psychology , political science , finance , law , neuroscience
The present paper aims to emphasize how Artificial Intelligence can be managed in tourism industry in order to create a positive impact. Although everyone tends to believe that Artificial Intelligence is only about robots taking over the world, the purpose of this article is to come up with powerful meanings of the cognitive computing benefits. For instance, Artificial Intelligence encompasses a lot of different types of capabilities which can give us a better information to run the tourism businesses, but also to improve the customer’s experience. To make this study much more significant, we conducted a content analysis based on literature review, within Leximancer computer software, which shows us the most important themes and concepts related to Artificial Intelligence in future tourism.