Open AccessRESEARCH REGARDING THE PREFERENCE OF WAY OF WORKING IN COVID-19 CRISIS TIMES
Author(s) -
Iudith ANCI KIS,
AUTHOR_ID,
Alecxandrina DEACONU,
Adela JANSEN,
AUTHOR_ID,
AUTHOR_ID
Publication year - 2022
Publication title -
proceedings of the ... international management conference
Language(s) - English
Resource type - Conference proceedings
eISSN - 2783-9214
pISSN - 2286-1440
DOI - 10.24818/imc/2021/04.11
Subject(s) - order (exchange) , work (physics) , preference , business , process (computing) , quality (philosophy) , marketing , public relations , knowledge management , computer science , finance , economics , engineering , mechanical engineering , philosophy , epistemology , political science , microeconomics , operating system
Companies and human resources professionals are putting an important amount of effort in finding the right way to organize employees and the working models during the crisis situation in order to keep employees safe and motivated and ensure the performance and continuity of their businesses. The present paper presents the results of a research in the insurance field regarding the preference of the managers for a certain type of working mode: work totally remote, totally from the office or hybrid work, based on the quality of cooperation with others and the motivation and performance of the people. The method used was a quantitative research and two focus groups performed on the managers of an insurance company, working in all departments, located in the entire country. The research shows the fact that non-sales managers appreciate more work at distance and wish to keep this facility on long run while sales managers appreciate it less and want to work as much as possible from the office. All of them consider that, generally they cooperate and communicate well within their teams but the communication and cooperation with other teams contributing to the sales process needs some upgrades. All managers and their teams feel motivated and involved and on the long run, they all believe that hybrid work will lead to insuring the motivation and performance of their teams. Nowadays, it is key to listen to the voice of people in order to boost the quality of the decision process in a certain situation.