Open AccessINVESTIGATING THE IMPACT OF TELEWORKING MODEL ON WORK PERFORMANCE AND WORK CONDITIONS IN A ROMANIAN FAMILY BUSINESS
Author(s) -
Lavinia CONSTANTINESCU,
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Elena-Mirela Nichita,
Mirela Păunescu,
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Publication year - 2022
Publication title -
proceedings of the ... international management conference
Language(s) - English
Resource type - Conference proceedings
eISSN - 2783-9214
pISSN - 2286-1440
DOI - 10.24818/imc/2021/04.05
Subject(s) - work (physics) , order (exchange) , perception , business model , knowledge management , business , computer science , marketing , psychology , engineering , mechanical engineering , finance , neuroscience
This research provides an analysis of the teleworking model during the times of pandemic COVID-19 and of the impact on employees' efficiency and shows how the business continuity was assured in a particular setup - a family business. Employing the single case study research methodology, this investigation intends to offer insights of the teleworking model in terms of interviewees' perceptions concerning the work conditions and work performance. The time framework analysed covers the period from March 2020 to June 2021. The data used was obtained through semi-structured interviews with key persons from relevant departments of the company, complemented with information extracted from internal reports. Several concepts related to the teleworking model are addressed: work performance, working conditions and individual perception of employees in respect to teleworking. Our analysis highlights employees’ difficulties to adapt to the new work model caused by the absence of interactions with colleagues, which, in a family business, are assimilated to family members. The research acknowledges the need for digitalization of the company’s processes and for maintaining the hybrid model of working in order to ensure the business continuousness. Our study contributes to the knowledge of how the teleworking model influences employees and family businesses, during the COVID-19 outbreak.