Open AccessThe Comparison of the Trends in Services Provided Worldwide with the Trends in Slovakia
Author(s) -
Marianna Karičková
Publication year - 2012
Publication title -
studia commercialia bratislavensia
Language(s) - English
Resource type - Journals
eISSN - 1339-3081
pISSN - 1337-7493
DOI - 10.2478/v10151-012-0001-z
Subject(s) - multinational corporation , outsourcing , business , destinations , service provider , service (business) , financial services , corporation , offshoring , marketing , perspective (graphical) , accounting , finance , geography , tourism , computer science , archaeology , artificial intelligence
The author highlights the services from the perspective of the service providers and clients. Furthermore, the author discusses the issues raised to the centers of support services and the criteria according to which a multinational corporation makes a decision about destinations where their centers should be located. The author deals with the current trends of the international service providers, who established shared services centers in Slovakia. The benefits that Slovakia offers, such as convenient location, low labor costs or low tax burden in recent years are the main criteria that attract foreign companies to establish their services support centers in Slovakia. Multinational corporations, mainly focus on the outsourcing of accounting and financial services, customer service covering the entire region as well as IT services.