Open AccessManagement control systems and performance in small and medium family firms
Author(s) -
Antonio Duréndez GómezGuillamón,
Daniel RuizPalomo,
Domingo GarcíaPérezdeLema,
Julio DiéguezSoto
Publication year - 2016
Publication title -
european journal of family business
Language(s) - English
Resource type - Journals
eISSN - 2444-8788
pISSN - 2444-877X
DOI - 10.24310/ejfbejfb.v6i1.5043
Subject(s) - business , control (management) , sample (material) , family business , management control system , industrial organization , marketing , operations management , management , economics , chemistry , chromatography
The purpose of this paper is to analyze whether family influence impacts on the degree of utilization of the management control systems (MCS), and the relationship between the former and performance. To this end, this study was carried out using a sample of 900 Spanish SMEs, both family and non-family businesses. The findings show that family businesses use less management control systems than non-family firms and that the use of MCS has a positive influence on business performance. This study is useful for firm managers and practitioners as it can encourage them to develop systems that allow control of the firm direction and improve the firm's competitiveness.