Open AccessQuality of Service to Customer Satisfaction and Loyalty to the Online Transportations (Gojek) in Indonesia Post-Pandemic Covid-19
Author(s) -
Wahyu Adhi Yatma Wahyu Adhi Yatma,
Tjprc
Publication year - 2020
Publication title -
international journal of mechanical and production engineering research and development
Language(s) - English
Resource type - Journals
eISSN - 2249-6890
pISSN - 2249-8001
DOI - 10.24247/ijmperdjun2020737
Subject(s) - covid-19 , loyalty , pandemic , customer satisfaction , service quality , business , marketing , loyalty business model , service (business) , quality (philosophy) , advertising , computer science , virology , medicine , physics , disease , pathology , outbreak , infectious disease (medical specialty) , quantum mechanics