Open AccessA Review of Literature and Identification of Total Quality Management Tools for Integrating Product Development and Design; and Ergonomics Principles for Customer Satisfaction
Author(s) -
Reena Pant Reena Pant,
Tjprc
Publication year - 2018
Publication title -
international journal of mechanical and production engineering research and development
Language(s) - English
Resource type - Journals
eISSN - 2249-6890
pISSN - 2249-8001
DOI - 10.24247/ijmperdjun2018109
Subject(s) - customer satisfaction , identification (biology) , total quality management , product design , product (mathematics) , new product development , human factors and ergonomics , quality (philosophy) , voice of the customer , engineering , process management , computer science , operations management , customer advocacy , business , medicine , marketing , service quality , mathematics , poison control , philosophy , botany , geometry , environmental health , epistemology , lean manufacturing , biology , service (business)