Open AccessInstrumen Kepuasan Mahasiswa Universitas Swasta Dengan Menggunakan Pemodelan Rasch
Author(s) -
Rais Hidayat,
Eka Suhardi,
Yuyun Elizabeth Patras
Publication year - 2019
Publication title -
kelola/kelola: jurnal manajemen pendidikan
Language(s) - English
Resource type - Journals
eISSN - 2549-9661
pISSN - 2443-0544
DOI - 10.24246/j.jk.2019.v6.i2.p169-178
Subject(s) - rasch model , demographics , psychology , medical education , applied psychology , mathematics education , medicine , sociology , developmental psychology , demography
Student satisfaction at a university could predict the continuity of the university. Therefore understanding and improving student satisfaction needs to be done. This study provides an alternative model of student satisfaction instruments at private universities. The research methodology consists of a series of literature reviews, interviews, expert validation and testing the validity of the instrument using the Rasch model. The respondents of this study were 543 students from 6 faculties in a private university. Research findings include: (1) student satisfaction instrument models; (2) items that are difficult to approve; and (3) items perceived differently based on respondents' demographics. This research has implications for the management of private universities to improve some domains of student satisfaction.