Open AccessThe effect of emotional intelligence on turnover behaviors among call center employees
Author(s) -
Sanghee Kim,
Sangeun Lee,
JaeYoon Chang,
Haeyoun Choi
Publication year - 2016
Publication title -
han'gug simlihag hoeji. san'eob mich jo'jig/korean journal of industrial and organizational psychology
Language(s) - English
Resource type - Journals
eISSN - 2671-4345
pISSN - 1229-0696
DOI - 10.24230/ksiop.29.2.201605.157
Subject(s) - emotional intelligence , psychology , center (category theory) , turnover intention , turnover , social psychology , emotional exhaustion , applied psychology , management , clinical psychology , job satisfaction , burnout , chemistry , economics , crystallography