Open AccessThe Relationship of Emotional Labor, Emotional Exhaustion, Turnover Intention and Customer Orientation
Author(s) -
박춘신,
Jae-Yoon Chang
Publication year - 2012
Publication title -
korean journal of industrial and organizational psychology
Language(s) - English
Resource type - Journals
eISSN - 2671-4345
pISSN - 1229-0696
DOI - 10.24230/ksiop.25.4.201211.775
Subject(s) - emotional exhaustion , emotional labor , psychology , turnover intention , social psychology , turnover , affect (linguistics) , customer orientation , burnout , job satisfaction , business , clinical psychology , marketing , management , communication , economics
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