Open AccessThe Role of Emotional Intelligence on Emotional Labor Process: The Mediated Moderation of Emotional Intelligence
Author(s) -
Baeck SeungGeun,
KangHyun Shin,
Chang-goo Heo
Publication year - 2011
Publication title -
han'gug simlihag hoeji. san'eob mich jo'jig/korean journal of industrial and organizational psychology
Language(s) - English
Resource type - Journals
eISSN - 2671-4345
pISSN - 1229-0696
DOI - 10.24230/ksiop.24.2.201105.429
Subject(s) - emotional intelligence , moderation , psychology , emotional labor , social psychology , process (computing) , emotional exhaustion , emotional regulation , developmental psychology , clinical psychology , burnout , computer science , operating system