Open AccessIdentification of Sequential Relationship between Job Burnout and Emotional Labor of Call Center Employees
Author(s) -
Woosung Choi,
Jonggoo Lee
Publication year - 2010
Publication title -
han'gug simlihag hoeji. san'eob mich jo'jig/korean journal of industrial and organizational psychology
Language(s) - English
Resource type - Journals
eISSN - 2671-4345
pISSN - 1229-0696
DOI - 10.24230/ksiop.23.1.201003.181
Subject(s) - emotional labor , psychology , burnout , center (category theory) , emotional exhaustion , identification (biology) , job stress , organizational identification , social psychology , applied psychology , job satisfaction , clinical psychology , organizational commitment , chemistry , botany , biology , crystallography