Open AccessWho suffers the most from abusive supervision?
Author(s) -
YeonSun Gwak,
Yong Wook Jung,
Young-Woo Sohn
Publication year - 2017
Publication title -
han'gug simlihag hoeji. san'eob mich jo'jig/korean journal of industrial and organizational psychology
Language(s) - English
Resource type - Journals
eISSN - 2671-4345
pISSN - 1229-0696
DOI - 10.24230/kjiop.v30i3.443-464
Subject(s) - cynicism , abusive supervision , psychology , social psychology , mediation , turnover intention , turnover , moderated mediation , test (biology) , burnout , organizational commitment , management , clinical psychology , political science , paleontology , politics , law , economics , biology
We examined the interactive effects of calling and competitive climate on the relationship between abusive supervision and turnover intention via organizational cynicism. We hypothesized that high levels of calling would strengthen, and high levels of competitive climate would mitigate, the negative indirect effects of abusive supervision on turnover intention via organizational cynicism. We conducted a survey using a sample of U.S. employees (N = 236) to test five hypotheses. As predicted, results demonstrate that under a high level of abusive supervision, individuals were more likely to become cynical about the organization, which in turn heightened turnover intention. Moderated mediation analyses found that calling exacerbated, but competitive climate attenuated, the mediating effect of organizational cynicism on the relationship between abusive supervision and turnover intention. Underlying mechanisms and implications, as well as avenues for future research, are discussed.