Open AccessLEAN SIX SIGMA: MULTIPLE CASE STUDY
Author(s) -
Orlando Roque da Silva,
Alessandro Marco Rosini,
Arnoldo J H Guevara,
Ângelo Palmisano,
Délvio Venanzi
Publication year - 2018
Publication title -
risus - revista de inovação e sustentabilidade
Language(s) - English
Resource type - Journals
ISSN - 2179-3565
DOI - 10.24212/2179-3565.2018v9i1p74-84
Subject(s) - dmaic , six sigma , lean six sigma , lean manufacturing , design for six sigma , lean project management , value stream mapping , human performance technology , measure (data warehouse) , process management , exploratory research , quality management , operations management , quality (philosophy) , computer science , manufacturing engineering , business , engineering , sociology , management system , philosophy , data mining , epistemology , social science
Lean Six Sigma is a management focused on quality and productive performance in operating systems. This article discusses the foundations of this methodology through of two different conceptions of management, Lean Manufacturing and Six Sigma. First of the article explain the DMAIC (define measure, analyze, improve and control) and their respective phases, after the Lean philosophy with the sipoc and value stream mapping techniques. The article aims to show integration of these two conception and their results. The methodology consisted in a theory was based on a literature search an exploratory research which consisted of three case studies in differences companies located in Sorocaba, São Paulo. In this article studies the applying of Lean Six Sigma and its results.