Open AccessEvaluating the Application of Lean Six Sigma in the Creative Industry: The Case of a Spanish Company in an Islamic Country
Author(s) -
Luis Manuel Cerdá Suárez,
Martín García Vaquero
Publication year - 2020
Publication title -
journal of the sociology and theory of religion
Language(s) - English
Resource type - Journals
ISSN - 2255-2715
DOI - 10.24197/jstr.0.2020.47-59
Subject(s) - scope (computer science) , six sigma , context (archaeology) , lean six sigma , islam , human performance technology , experiential learning , process management , knowledge management , perspective (graphical) , process (computing) , design for six sigma , business , lean manufacturing , sociology , marketing , computer science , pedagogy , artificial intelligence , programming language , operating system , paleontology , philosophy , theology , biology
The presence of cultural, creative and experiential projects in several Islamic countries evidences that the characterization of their main dimensions in diverse operational processes is a very interesting research question. From a comparative perspective, the application of Lean Six Sigma in the context of cultural institutions and organizations shows the usefulness to intervene on certain variables at different levels of management performance. This paper aims: 1) to describe the characterization of Lean Six Sigma as a set of techniques providing positive outcomes in the creative industry; and 2) to evaluate empirically the main dimensions for success of these core processes at a museum in an Islamic country. Firstly, this research describes a review of those approaches and secondly a rigorous managerial process is presented and validated. The results and conclusions of this research are relevant in decisions of cultural policy, but also on the operational practice and management theory in the scope of this study.