Open AccessManager’s Role and Performance Information Use: Evidence from US Federal Agencies
Author(s) -
Eunjin Hwang
Publication year - 2021
Publication title -
transylvanian review of administrative sciences
Language(s) - English
Resource type - Journals
eISSN - 2247-8310
pISSN - 1842-2845
DOI - 10.24193/tras.64e.3
Subject(s) - accountability , perspective (graphical) , business , performance measurement , information quality , performance management , organizational performance , quality (philosophy) , public sector , public information , information system , public relations , knowledge management , process management , accounting , marketing , computer science , political science , philosophy , epistemology , artificial intelligence , law
This article explores the relationship between performance information use for different functions based on two of Moynihan’s analyses and a managerial perspective, utilizing passive and purposeful use. The results of this study suggest that both accountability and managers’ proximity to the performance system exert strong influence on the use of performance information in the public sector. In terms of organizational factors, data quality and meaningful measures are associated with performance information use. On the other hand, external attention has no effect on performance information use regardless of the types of performance information.