Open Access
Rail Service Quality and Customer Satisfaction in Malaysia
Author(s) -
Noor Malinjasari Bt Ali,
Siti Fatimah Mardiah Hamzah,
Raslina Mohamed Nor,
Ruzaidah A. Rashid,
Suzila Mat Salleh,
Hasmida Mohd Noor,
Rahayu Izwani Borhanuddin
Publication year - 2022
Publication title -
jurnal intelek
Language(s) - English
Resource type - Journals
eISSN - 2682-9223
pISSN - 1675-9885
DOI - 10.24191/ji.v17i2.18213
Subject(s) - customer satisfaction , service quality , usable , reliability (semiconductor) , regression analysis , sample (material) , quality (philosophy) , service (business) , marketing , business , operations management , statistics , engineering , computer science , mathematics , power (physics) , physics , chemistry , philosophy , epistemology , chromatography , quantum mechanics , world wide web