Open AccessA Simulation Model for Performance Improvement of Triage-Based Emergency Care
Author(s) -
Omar Al-Araidah,
Tarek Al-Hawari,
Ma'en Al-Abdel Azeez
Publication year - 2017
Publication title -
international journal of advanced research in engineering
Language(s) - English
Resource type - Journals
ISSN - 2412-4362
DOI - 10.24178/ijare.2017.3.1.06
Subject(s) - emergency department , triage , medical emergency , discrete event simulation , medicine , emergency medicine , computer science , simulation , nursing
Abstract— The paper presents a discrete event simulation model to evaluate the performance in an emergency department. Following evaluation of current state of emergency care, the study proposes establishing a general medicine clinic within or next to the emergency department such that patients with low emergency priorities can be directed to the clinic where they can see a non emergency physician. Results obtained from testing the proposed model illustrate performance advantage with respect to urgent classified cases ranging from 19.27% to 24.36% reduction in waiting time compared to it in the traditional emergency department system.