Open AccessRESEARCH AND OPTIMIZATION OF THE CUSTOMER TELEPHONE SUPPORT SERVICE
Author(s) -
V.S. Bykov,
Pavel Balakshin
Publication year - 2018
Publication title -
naučno-tehničeskij vestnik povolžʹâ
Language(s) - English
Resource type - Journals
ISSN - 2079-5920
DOI - 10.24153/2079-5920-2018-8-5-176-178
Subject(s) - service (business) , business , computer science , telecommunications , process management , marketing