Open AccessEXPERT EVALUATION OF DAMAGE THROUGH ENTERPRISE INFORMATION SYSTEM FAILURE
Author(s) -
Valeriy Fedorovich Shurshev,
Iurii Gostiunin
Publication year - 2020
Publication title -
vestnik astrahanskogo gosudarstvennogo tehničeskogo universiteta. seriâ: upravlenie, vyčislitelʹnaâ tehnika i informatika
Language(s) - English
Resource type - Journals
eISSN - 2224-9761
pISSN - 2072-9502
DOI - 10.24143/2072-9502-2020-4-112-120
Subject(s) - downtime , computer science , information system , risk analysis (engineering) , service (business) , plan (archaeology) , reliability engineering , operations research , engineering , business , archaeology , marketing , electrical engineering , history , operating system
The article considers the problem of damage evaluation in case of failure of the information system. There have been analyzed the practical methods of assessing damage. It has been stated that the methods can reveal the dependence of the damage on the downtime of the information system, but they are unable to evaluate reputation, administrative or any other consequences. An algorithm is proposed by which specialists can conduct a comparative assessment of damage in case of failure of various information systems using expert information. Applying the proposed algorithm to different information systems, it is possible to determine the most critical systems and, on this basis, effectively plan operational impacts to increase the level of service availability.