Open AccessTo exit or not to exit: Evaluating a case management pathway in a Global South context to decrease service dependency
Author(s) -
Lee John Henley,
Emily Thompson,
Sonthea Pheun,
Sreyrath Thou,
Zoey Henley,
Nicky Stanley-Clarke,
Tineke Water
Publication year - 2021
Publication title -
journal of cambodian health
Language(s) - English
Resource type - Journals
ISSN - 2744-5771
DOI - 10.24135/jch.v1i.7
Subject(s) - dependency (uml) , process management , context (archaeology) , case management , service (business) , identification (biology) , operations management , process (computing) , service management , service delivery framework , business , computer science , engineering , supply chain management , supply chain , marketing , geography , botany , software engineering , archaeology , biology , operating system
An evaluation was undertaken of a case management pathway for a child protection organization in Cambodia to decrease service dependency. Save the Children’s ‘Steps to Protect’ was used as an evaluation framework to identify how the organization met the criteria for the core components of case management. These included identification and initial screening, case planning, implementation, and case review, and the findings show that a well-defined, staged process for case management actively reduces service dependency. The recommendations are that a staged case management pathway should be developed in child protection services as an approach for reducing service dependency.