Open AccessTHE IMPACT OF LEADERSHIP PRACTICES TO TEAM MEMBERS’ SATISFACTION
Author(s) -
Chalimah
Publication year - 2009
Publication title -
manajemen dan bisnis/manajemen dan bisnis
Language(s) - English
Resource type - Journals
eISSN - 2477-1783
pISSN - 1412-3789
DOI - 10.24123/jmb.v8i1.132
Subject(s) - teamwork , openness to experience , conflict resolution , leadership style , affect (linguistics) , psychology , public relations , business , team effectiveness , job satisfaction , team composition , psychological safety , marketing , social psychology , management , political science , knowledge management , computer science , communication , law , economics
eamwork is becoming increasingly important to wide range of operations. It applies to all levels of the company. It is just as important for top executives as it is to middle management, supervisors and shop floor workers. Poor teamwork at any level or between levels can seriously damage organizational effectiveness. The focus of this paper was therefore to examine whether leadership practices consist of team leader behavior, conflict resolution style and openness in communication significantly influenced the team member’s satisfaction in hotel industry. Result indicates that team leader behavior and the conflict resolution style significantly influenced team member satisfaction. It was surprising that openness in communication did not affect significantly to the team members’ satisfaction.