Open AccessAPLIKASI TOTAL QUALITY MANAGEMENT (TQM) DI MADRASAH IBTIDAIYAH NEGERI (MIN) PURWOKERTO
Author(s) -
sumiarti sumiarti
Publication year - 2017
Publication title -
jurnal penelitian agama/jurnal penelitian agama
Language(s) - English
Resource type - Journals
eISSN - 2597-954X
pISSN - 1411-5875
DOI - 10.24090/jpa.v18i1.2017.pp132-150
Subject(s) - total quality management , kaizen , business , quality (philosophy) , business administration , operations management , engineering , marketing , lean manufacturing , physics , quantum mechanics
: The Total Quality Management (TQM) application in MIN Purwokerto has met the TQM criteria, i.e. continuous improvement and concrete actions to make changes towards improving the quality of education As Sallis said that TQM application in education has characteristics: (1) Continuous improvement, (2) Kaizen, (3)Changing cultures, (4) The upside-down organization, (5) Keeping close to the customers, (6) Internal customers, (7) Internal Marketing, (8) Professionalism, (9) The Quality of Learning.
Keyword : Application, TQM, Islamic Elementary School.