Open AccessPembuatan Prosedur Operasional Standar Pengelolaan Insiden pada Government Resources Management Systems Kota Surabaya Berdasarkan ITIL V3
Author(s) -
Ammyra Fatma Rizky,
Jurusan Sistem Informasi ITS,
Anisah Herdiyanti,
Jurusan Sistem Informasi ITS,
Tony Dwi Susanto,
Jurusan Sistem Informasi ITS
Publication year - 2017
Publication title -
sisfo
Language(s) - Uncategorized
Resource type - Journals
ISSN - 2301-4237
DOI - 10.24089/j.sisfo.2017.01.004
Subject(s) - incident management , information technology infrastructure library , business , government (linguistics) , unit (ring theory) , operations management , itil security management , process management , computer science , computer security , engineering , information technology , operating system , security service , mathematics education , information security , network security policy , philosophy , mathematics , linguistics
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