Open AccessPembuatan Prosedur Operasional Standar Pengelolaan Insiden pada Government Resources Management Systems Kota Surabaya Berdasarkan ITIL V3
Author(s) -
Ammyra Fatma Rizky,
Anisah Herdiyanti,
Tony Dwi Susanto
Publication year - 2017
Publication title -
sisfo
Language(s) - Uncategorized
Resource type - Journals
ISSN - 1979-3979
DOI - 10.24089/j.sisfo.2017.01.004
Subject(s) - information technology infrastructure library , business , business administration , computer science , operating system , information technology