Open AccessPENGARUH DUKUNGAN SUPERVISOR DAN IKLIM ORGANISASIONAL TERHADAP SERVICE-ORIENTED ORGANIZATIONAL CITIZENSHIP BEHAVIOUR PADA KARYAWAN HOTEL DI KOTA PADANG
Author(s) -
Rio Aprianto,
Thamrin Thamrin,
Syahrizal Syahrizal
Publication year - 2019
Publication title -
jurnal ecogen
Language(s) - English
Resource type - Journals
ISSN - 2654-8429
DOI - 10.24036/jmpe.v2i1.6131
Subject(s) - organizational citizenship behavior , psychology , population , supervisor , business administration , sample (material) , citizenship , simple random sample , organisation climate , organizational commitment , social psychology , business , management , sociology , political science , demography , physics , politics , law , economics , thermodynamics
The purpose of this study was to determine the effect of the influence of Supervisor Support and Organizational Climate on Service-Oriented Organizational Citizenship Behavior in Hotel Employees in the City of Padang. This type of research is descriptive causative. This research was conducted in the city of Padang. While the time of the study was conducted in 2018. The population in this study were 4-star hotel employees in Padang city with a sample of 100 people taken by simple random sampling. Data is processed using multiple linear regression using SPSS 16.0. The results showed that supervisor support had a significant positive effect on Service-Oriented Organizational Citizenship Behavior, organizational climate had a significantly positive effect on Service-Oriented Organizational Citizenship Behavior at α = 0.05Keyword: Supervisor Support, Organizational Climate, OCB, SO-OCB