Open AccessExploring Major Factors Affecting Virtual Team Performance
Author(s) -
Murat Topaloğlu,
Ahmet Serhat Anac
Publication year - 2021
Publication title -
european journal of business and management research
Language(s) - English
Resource type - Journals
ISSN - 2507-1076
DOI - 10.24018/ejbmr.2021.6.5.1071
Subject(s) - virtual team , team effectiveness , knowledge management , interpersonal communication , cohesion (chemistry) , psychological safety , empowerment , perspective (graphical) , quality (philosophy) , teamwork , psychology , business , computer science , management , political science , social psychology , chemistry , philosophy , organic chemistry , epistemology , artificial intelligence , law , economics
Increasing global operations of companies and advances in communication technologies in the last two decades have led companies to create virtual team, in which employees work more productively and cost-effectively from different locations. This situation required virtual team leaders to have a different perspective and management approach than the leaders who manage teams in the usual offices. Performance management is one of the vital tasks of virtual team leaders and is a multidimensional research topic for researchers interested in virtual team management. Knowing the determinants of performance will be useful in quality decision-making, problem-solving, and many other managerial processes. This research aims to explore major factors affecting virtual team performance by using a systematic literature review methodology that includes more than one hundred scientific articles. Findings of this study suggest that these factors are leadership, communication, collaboration, cohesion, commitment, conflict, interpersonal relations, knowledge sharing, feedback, trust, diversity, recognition, and empowerment.