Open AccessThe Effect of Work Stress and Satisfaction of Collector Performance in PT Federal International Finance Singaraja Branch Office
Author(s) -
Komang Krisna Heryanda
Publication year - 2019
Publication title -
international journal of social science and business/international journal of social science and business
Language(s) - English
Resource type - Journals
eISSN - 2614-6533
pISSN - 2549-6409
DOI - 10.23887/ijssb.v3i2.17582
Subject(s) - job satisfaction , job performance , job attitude , job design , path analysis (statistics) , personnel psychology , stress (linguistics) , work (physics) , psychology , applied psychology , demographic economics , business , social psychology , engineering , economics , mathematics , statistics , mechanical engineering , linguistics , philosophy
This study aimed at determining the effect of (1) job stress and job satisfaction toward collector's performance, (2) job stress toward collector's job satisfaction, (3) job stress toward collector's performance, and (4) job satisfaction toward collector's performance at PT. Federal International Finance Singaraja Branch Office. The design of this study was causal quantitative. The populations of this study were 40 people. Data were collected by questionnaire, and analyzed by path analysis. The results showed that: (1) job stress and job satisfaction had significant effect toward collector's performance (2) job stress had a negative and significant effect toward collector job satisfaction, (3) job stress had a negative and significant effect toward collector's performance, and (4) job satisfaction had a positive and significant effect toward collector's performance at PT. Federal International Finance in Singaraja