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The Determination of Branch Staff Establishments in a Multiple Shop Organisation
Author(s) -
Ramm Bernard T.
Publication year - 1955
Publication title -
journal of the royal statistical society: series c (applied statistics)
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 1.205
H-Index - 72
eISSN - 1467-9876
pISSN - 0035-9254
DOI - 10.2307/2985395
Subject(s) - operations research , operations management , computer science , mathematics , engineering
Mr Ramm shows how elementary queue theory can be applied to the results of time study in order to determine the number of staff required to give a satisfactory standard of service in a shop.