Open AccessVDS info and victim support service: The analysis of the service’s work
Author(s) -
Maja Kovačević
Publication year - 2007
Publication title -
temida
Language(s) - English
Resource type - Journals
eISSN - 2406-0941
pISSN - 1450-6637
DOI - 10.2298/tem0702041k
Subject(s) - service (business) , work (physics) , service design , business , service delivery framework , engineering , marketing , mechanical engineering
This paper aims to present VDS info and victim support service work, with particular emphasis on types of victimization, that the persons who contacted the Service were exposed to, help and support provided by the Service and experiences with the institutions and organizations that they contacted before or after contacting the Service. In this paper, the data of VDS info and victim support service for the period from 1st January until 31st December 2006 are analyzed. Since 2005 data on Service work have been processing annually by using a specially constructed questionnaire and specific methodology of data entry and processing.