Open AccessPatient satisfaction in outpatient healthcare services at secondary level vs. tertiary level
Author(s) -
Весна Велиќ-Стефановска,
Miodraga Stefanovska–Petkovska
Publication year - 2014
Publication title -
srpski arhiv za celokupno lekarstvo
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.135
H-Index - 17
eISSN - 2406-0895
pISSN - 0370-8179
DOI - 10.2298/sarh1410579v
Subject(s) - medicine , cronbach's alpha , tertiary level , patient satisfaction , outpatient clinic , health care , marital status , family medicine , nursing , environmental health , psychometrics , clinical psychology , population , psychology , mathematics education , economics , economic growth
Patients satisfaction is a very important part of any clinical practice both for evaluation and improvement of healthcare services.