Open AccessMobbing: Special reference to the nursing profession
Author(s) -
Dragana Milutinović,
Bela Prokeš,
Vesna GavrilovJerković,
Danka Filipović
Publication year - 2009
Publication title -
medicinski pregled
Language(s) - English
Resource type - Journals
eISSN - 1820-7383
pISSN - 0025-8105
DOI - 10.2298/mpns0912529m
Subject(s) - mobbing , harassment , medicine , workplace violence , nursing , clarity , occupational safety and health , workplace bullying , poison control , suicide prevention , psychology , social psychology , medical emergency , chemistry , pathology , biochemistry
Heinz Leymann defined this phenomenon as a hostile and unethical communication. In his definition Leymann points out that the distinction between "conflict" and "mobbing" does not focus on what is done or how it is done, but rather on the frequency and duration of whatever is done. The exposure to the strain of mobbing begins to result in psychiatrically or psychosomatically pathological conditions due to the accumulation of negative emotions. Leyman emphasizes four main factors which cause harrasment in the workplace: lack of clarity of goals in work, inadequate management, victim's social status and low moral standards in the work environment.