Open AccessImprovement of the quality of education, approaches, and methods for assessing the quality of educational services
Author(s) -
Tarasova Mariya Ilinichna,
Evgeniya M. Bronnikova,
Оlga S. Kulyaminа,
Vasileva Lidia A.,
Ponyashova Anastasia Sergeevna
Publication year - 2021
Publication title -
política e gestão educacional
Language(s) - English
Resource type - Journals
ISSN - 1519-9029
DOI - 10.22633/rpge.v25iesp.6.16167
Subject(s) - quality (philosophy) , accreditation , standardization , audit , process (computing) , quality assurance , state (computer science) , business , public relations , political science , medical education , computer science , accounting , service (business) , medicine , marketing , philosophy , epistemology , law , operating system , algorithm
The article reveals the theoretical aspect of the formation of prerequisites for improving the quality of education, approaches, methods, and criteria for assessing the quality of educational services. In preparing the article were used Russian and foreign scientific publications, international ratings of educational organizations. The analysis of the assessment of the quality of educational services in foreign countries allowed systematically considering the process of reforming the educational sphere, taking into account the needs of society and the requirements of state standards, identify urgent methodological problems and formulate proposals that determine the practical significance of the study. The article highlights the patterns of the potential development of students, touches on the issues of assessing the quality of educational services through state accreditation, audit, statistical reporting, and standardization of the quality of educational services. The article reveals methods to evaluate the quality of educational services used in Russia and abroad.