Open AccessAUTOMATION AND INNOVATIONS IN LOGISTIC PROCESSES OF ELECTRONIC COMMERCE
Author(s) -
Tomasz Woźniakowski,
Krzysztof Zmarzłowski,
Magdaleowakowska
Publication year - 2018
Publication title -
information systems in management
Language(s) - English
Resource type - Journals
eISSN - 2544-1728
pISSN - 2084-5537
DOI - 10.22630/isim.2018.7.1.7
Subject(s) - automation , reliability (semiconductor) , process (computing) , robot , risk analysis (engineering) , supply chain , computer science , e commerce , business , marketing , engineering management , process management , manufacturing engineering , engineering , operations management , world wide web , artificial intelligence , mechanical engineering , power (physics) , physics , quantum mechanics , operating system
Many different kinds of automation are saving great amount of time and money in e-commerce. This paper gives an overview of the current applications and future of robots in e-commerce and discusses the various factors that that are important to choosing the best approach in ‘last-mile-delivery’. It discusses advantages and disadvantages of autonomous vehicles, questions about safety and reliability and marketing effect. Automation at earlier stages of supply chain, less visible for clients has more impact on delivery process economics.