Open AccessQuality Factors Impacting Customer Satisfaction : A Case of Seoul Royal Hotel in Korea
Author(s) -
HongHee Lee
Publication year - 2010
Publication title -
gyeong'yeong sahag
Language(s) - English
Resource type - Journals
ISSN - 1226-0215
DOI - 10.22629/kabh.2010.25.4.012
Subject(s) - customer satisfaction , business , marketing , quality (philosophy) , service quality , operations management , advertising , engineering , service (business) , philosophy , epistemology