Open AccessPerceived Classification of Shop Attributes by the Types of Retailers - Focused on Kano’s Quality Theory -
Author(s) -
최극렬,
류학수
Publication year - 2008
Publication title -
gyeong'yeong sahag
Language(s) - English
Resource type - Journals
ISSN - 1226-0215
DOI - 10.22629/kabh.2008.23.2.003
Subject(s) - kano model , quality (philosophy) , business , marketing , service quality , philosophy , epistemology , service (business)