Open AccessA Multilevel Analysis of Job Demands and Intention to Resign Through Perceived Service Recovery Performance
Author(s) -
Khansa Zaman,
Muhammad Saeed Rana,
Umer Iftikhar
Publication year - 2019
Publication title -
business and economic review
Language(s) - English
Resource type - Journals
eISSN - 2519-1233
pISSN - 2074-1693
DOI - 10.22547/ber/11.2.4
Subject(s) - service recovery , psychology , service (business) , social psychology , multilevel model , job performance , applied psychology , job satisfaction , business , computer science , service quality , marketing , machine learning