Open AccessEffects of Emotional Labor of Coffee Shop Employees on Communication and Job Satisfaction - Focused on the Starbucks Coffee Korea -
Author(s) -
진명화,
어윤선
Publication year - 2016
Publication title -
foodservice industry journal
Language(s) - English
Resource type - Journals
eISSN - 2092-1217
pISSN - 1738-8244
DOI - 10.22509/kfsa.2016.12.4.011
Subject(s) - coffee shop , emotional labor , job satisfaction , business , psychology , marketing , social psychology
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