Open AccessEffects of Emotional Labor of Coffee Shop Employees on Communication and Job Satisfaction - Focused on the Starbucks Coffee Korea -
Author(s) -
진명화,
Eu Yoon sun
Publication year - 2016
Publication title -
han'gug oe'sig san'eob haghoeji/han-guk oesik saneop hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2092-1217
pISSN - 1738-8244
DOI - 10.22509/kfsa.2016.12.4.011
Subject(s) - coffee shop , emotional labor , job satisfaction , business , psychology , marketing , social psychology