Open AccessA Study on the Differences of Customers’ Perceived Recovery Justice in Hotel Room Service
Author(s) -
Young Tae Kim,
Kyuhwan Choi
Publication year - 2016
Publication title -
foodservice industry journal
Language(s) - English
Resource type - Journals
eISSN - 2092-1217
pISSN - 1738-8244
DOI - 10.22509/kfsa.2016.12.1.008
Subject(s) - business , service recovery , service (business) , economic justice , marketing , advertising , psychology , service quality , economics , microeconomics
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