Open AccessThe Influences of DINESERV on Customer Satisfaction and Engagement in Chinese Restaurants
Author(s) -
강일영,
김민성,
김준호,
hoseok Kim
Publication year - 2014
Publication title -
han'gug oe'sig san'eob haghoeji/han-guk oesik saneop hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2092-1217
pISSN - 1738-8244
DOI - 10.22509/kfsa.2014.10.2.001
Subject(s) - customer engagement , customer satisfaction , business , marketing , advertising , computer science , world wide web , social media