Open AccessRelationship of the Physical Service Quality on the Customers' Emotional Response and Relationship Quality of Coffee Shops Based on the Management Types
Author(s) -
Youngkyu Kim
Publication year - 2014
Publication title -
han'gug oe'sig san'eob haghoeji/han-guk oesik saneop hakoeji
Language(s) - English
Resource type - Journals
eISSN - 2092-1217
pISSN - 1738-8244
DOI - 10.22509/kfsa.2014.10.1.007
Subject(s) - quality (philosophy) , service quality , marketing , business , psychology , service (business) , advertising , philosophy , epistemology