Open AccessComparative analysis of classification algorithm: Random Forest, SPAARC, and MLP for airlines customer satisfaction
Author(s) -
Safira Amalia,
Irene Deborah,
Intan Nurma Yulita
Publication year - 2022
Publication title -
sinergi
Language(s) - English
Resource type - Journals
eISSN - 2460-1217
pISSN - 1410-2331
DOI - 10.22441/sinergi.2022.2.010
Subject(s) - random forest , customer satisfaction , computer science , multilayer perceptron , machine learning , service quality , artificial intelligence , decision tree , algorithm , data mining , service (business) , marketing , artificial neural network , business