Open AccessAnalysis of the Effect of Service Quality, Product Quality and Brand Image on Customer Satisfaction and Its Implications on Consumer Loyalty PT. Sharp Electronics Indonesia (case study at Karawang Sharp Direct Service Station)
Author(s) -
Lise Tiasanty,
Arifin Sitio
Publication year - 2022
Publication title -
indikator: jurnal ilmiah manajemen dan bisnis
Language(s) - English
Resource type - Journals
ISSN - 2598-4888
DOI - 10.22441/indikator.v6i1.5667
Subject(s) - customer satisfaction , loyalty business model , service quality , advertising , marketing , business , product (mathematics) , loyalty , service (business) , quality (philosophy) , customer delight , mathematics , physics , geometry , quantum mechanics