Open AccessWhat Effect Does the Hampton Inn 100% Unconditional Satisfaction Guarantee have on Customer Loyalty?
Author(s) -
Jeffrey A. Carlstead
Publication year - 2021
Language(s) - English
Resource type - Dissertations/theses
DOI - 10.22371/05.2004.003
Subject(s) - loyalty , regression analysis , loyalty business model , variables , marketing , customer satisfaction , variable (mathematics) , business , maximum likelihood , construct (python library) , econometrics , service (business) , psychology , advertising , statistics , mathematics , computer science , service quality , mathematical analysis , programming language