Open AccessNaturalistic Inquiry: An Appropriate Method for Evaluating Customer Training. A Case Study of a Computer System Value-Added Reseller
Author(s) -
Barbara Coulter Broderick
Publication year - 1988
Language(s) - English
Resource type - Dissertations/theses
DOI - 10.22371/05.1988.002
Subject(s) - data collection , documentation , interview , naturalistic observation , scope (computer science) , knowledge management , computer science , voice of the customer , qualitative research , value (mathematics) , qualitative property , psychology , customer retention , marketing , social psychology , social science , statistics , business , mathematics , machine learning , sociology , political science , law , service quality , programming language , service (business)
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