Open AccessCustomer satisfaction in international distribution: do water ports know what shippers really want?
Author(s) -
Peter Murphy,
Douglas Dalenberg
Publication year - 1992
Publication title -
journal of transportation management
Language(s) - English
Resource type - Journals
ISSN - 1058-6199
DOI - 10.22237/jotm/702086520
Subject(s) - business , customer satisfaction , distribution (mathematics) , marketing , customer retention , advertising , service quality , service (business) , mathematics , mathematical analysis