Open AccessDeveloping an Instrument to Measure Information Assurance Implementation for eGovernment using Goal Question Metric Approach
Author(s) -
Rio Guntur Utomo,
Gary Wills,
Robert John Walters
Publication year - 2021
Publication title -
kinetik
Language(s) - English
Resource type - Journals
eISSN - 2503-2267
pISSN - 2503-2259
DOI - 10.22219/kinetik.v6i2.1200
Subject(s) - metric (unit) , context (archaeology) , quality assurance , process management , measure (data warehouse) , computer science , quality (philosophy) , government (linguistics) , event (particle physics) , business , knowledge management , service (business) , data mining , marketing , paleontology , philosophy , linguistics , physics , epistemology , quantum mechanics , biology
The eGovernment initiative is aimed to improve government services to the public by improving the quality and availability of services that can be accessed regardless of time and place. Consequently, the services must always be available at any time, and any threat to the information and systems should receive attention to ensure business continuity in the event of an incident. Therefore, in implementing eGovernment, information assurance (IA) must be considered. To determine the extent to which IA implementation status to protect eGovernment services in Indonesia, it is necessary to measure the implementation using an instrument. The measurement instrument was developed using the Goal Question Metric (GQM) approach. The developed instrument was then used in a case study to test its effectiveness in measuring the IA implementation. From the results of the case study, it can be concluded that the IA measurement instrument for eGovernment was proven to be effective within Indonesian context.