Open AccessPenentuan Jumlah Operator OPTIMAL dengan Metode Simulasi
Author(s) -
Satya Sudaningtyas
Publication year - 2012
Publication title -
jurnal teknik industri
Language(s) - English
Resource type - Journals
eISSN - 2527-4112
pISSN - 1978-1431
DOI - 10.22219/jtiumm.vol13.no2.177-185
Subject(s) - operator (biology) , service (business) , service system , computer science , simulation , operations research , mathematical optimization , mathematics , business , marketing , biochemistry , chemistry , repressor , transcription factor , gene
Satya SudaningtyasJurusan Teknik Industri, Fakultas Teknik, Universitas Muhammadiyah MalangLaman: satya.sudaningtyas@gmail.comAbstrakPenelitian ini dilakukan untuk menerapkan metode simulasi pada suatu sistim pelayanan dalam rangka menentukanjumlah operator yang optimal agar performansi sistim tersebut dapat lebih baik. Performansi suatu sistim dapat ditinjaudari banyak hal. Salah satunya adalah ditinjau dari waktu tunggu konsumen. Dalam penelitian ini, simulasi dilakukanterhadap sistim pelayanan saat ini (sistim existing) dan sistim pelayanan skenario usulan. Hasil penelitian menunjukkanbahwa skenario usulan berhasil menurunkan waktu tunggu konsumen secara signifikan, yaitu sebesar 14,75 menit.Kata kunci: penentuan jumlah operator, simulasi, waktu tungguAbstractThis study was conducted to apply simulation method on a service system in order to determine the numbers of optimumoperator so that the performance of the system was better. The performance of system could be observed from various aspects.One of them was consumer waiting time. In this study, simulation was conducted on the existing service system and theproposed scenario service system. The result showed that the proposed scenario service system was succeed in decreasingconsumer waiting time significantly at 14,75 minutes.Key words: determination of numbers of operator, simulation, waiting time