Open AccessChatbot for Career Counselling
Author(s) -
Mandeep Katre
Publication year - 2021
Publication title -
international journal for research in applied science and engineering technology
Language(s) - English
Resource type - Journals
ISSN - 2321-9653
DOI - 10.22214/ijraset.2021.36718
Subject(s) - chatbot , immediacy , computer science , conversation , process (computing) , world wide web , human–computer interaction , multimedia , interactivity , channel (broadcasting) , user experience design , telecommunications , linguistics , philosophy , epistemology , operating system
A chatbot is a computer application that is developed to prevaricate and process conversation between humans and digital devices offering the users an experience as if they are communicating with a person in real life instead of a digital device. With today’s customers expecting immediacy and actualization in their interactions with devices, the addition of chatbots as a communication channel has become critical to growing demand. This paper presents the design of an expert system for educational guidance for students available after SSC & HSC. This project is aimed to implement a web-based chatbot using Rasa NLU and machine learning algorithms that analyze user’s queries and understand the user's messages. The bot is designed to address the queries of the user related to the courses they should opt for and colleges that offer the course. The user just has to query through the bot and based on the inputs taken from the user the chatbot will accordingly predict a suitable course for the user. The system responds by showcasing the predicted course for the user. The user can access the bot without any pre-registration.