
A proposal for a theory of constraints-based framework in sales and operations planning
Author(s) -
I. S. Rota,
Fernando Bernardi de Souza
Publication year - 2021
Publication title -
journal of applied research and technology
Language(s) - English
Resource type - Journals
SCImago Journal Rank - 0.364
H-Index - 30
ISSN - 2448-6736
DOI - 10.22201/icat.24486736e.2021.19.2.1580
Subject(s) - workbook , context (archaeology) , term (time) , process (computing) , theory of constraints , computer science , process management , operations research , conceptual framework , management science , operations management , business , engineering , sociology , accounting , paleontology , social science , physics , quantum mechanics , biology , operating system
Research indicates that there is a lack of studies of the application of the concepts and assumptions, their effects, contributions and limitations for long-term planning of the theory of constraints (TOC). In this sense, the purpose of this paper is to understand how TOC can support long-term decision making, especially in the context of sales and operations planning (S&OP) processes. With the intention of identifying proposals which explore TOC application for long-term planning, especially integrating TOC in S&OP processes, a literature review was carried out. Using the findings and the authors' subsequent analysis, a conceptual framework, and a workbook to support decision-making processes within this framework, is proposed. It was possible to identify concepts and methods specific to TOC applications in long-term planning, such as capacity buffer, the concept of red line and the sales and capacity profiles, as well as important differences between the conventional S&OP process and the approach proposed here.